Frequently asked questions

■About the product

・Please tell me how to use it and how to remove it.

→Please see HOW TO USE.

・Can anyone use it?

→Available for all genders and ages.

However, we do not recommend this product for those who are allergic to chemical products such as resins or who have existing nail diseases.

-How long does it last?

→ Although it depends on factors such as the stress on your nails caused by your lifestyle and the condition of your nails when you apply the nail polish, we recommend using it for about 5 days to 1 week. If you use your nails a lot, applying a top coat to the tips of your nails will help the nail polish last longer.

・Please tell me how to store it.

→ Avoid direct sunlight and store the gel nail stickers in their packaging.

-Can I use it before or after applying a commercially available base coat or top coat?

→ The moisture evaporation effect of the gel nail sticker will be impaired, but this will not affect its use.

However, please be aware that depending on the compatibility with commercially available products, it may put increased strain on your nails, cause the sticker to peel off easily, or cause it to separate.

・The surface is sticky. What should I do?

→The sticker is probably not cured completely. Cure it in sunlight or with a UV/LED light.

■ About defective products and returns/exchanges

・Nail light does not turn on

→ If you have charged it and it still doesn't work

Please check the return and exchange policy and contact us via the inquiry form.

・A different product than the one I ordered arrived

→After checking the return and exchange policy, please contact us with information such as your order number and the item you received.

■About orders and shipping

-Can I change the delivery address after placing an order?

→We cannot accept this.

Can I specify a delivery company?

→We are sorry, but this cannot be specified.

-Is delivery possible outside of Japan?

→Currently not supported

■Other

・Inquiries regarding magazine publications and PR

→Please contact us here

・Inquiries regarding wholesale and transactions

→Please contact us here